About Us

Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.

Role Description:

We're looking for Sales Development Representatives (SDR) to join our Helpware team. What’s an SDR? A driven sales professional who loves connecting with new people, pitching great products, and closing deals. You’ll reach out to business owners and decision-makers, build trust fast, and guide them through the sales process — all the way to a successful close.

We offer:

  • $18,000 MXN gross monthly salary
  • Up to 5% of your monthly sales as bonus
  • $1000 MXN food vouchers
  • Work from home (we provide the equipment)
  • Major Medical Insurance

Responsibilities:

  • Strong understanding and ability to create, demonstrate and deliver multi-media advertising solutions over the phone
  • Identify and discuss advertising needs with your prospects
  • Design proposals for prospects based on a needs assessment
  • Ensure all documentation & reports are complete and accurate.
  • Consistently meet established objectives
  • Represent our client professionally and enthusiastically both to internal and external customers

Requirement:

  • Minimum 1 year of successful experience in Telephone Sales.
  • Previous sales experience in a retail or call center environment preferred.
  • Available to work between 6 am and 8 pm Monday to Friday.
  • Excellent communications skills along with professional telephone manner.
  • Strong organizational and time management skills.
  • Compete to win attitude. Motivated by results to achieve company set targets.
  • Strong computer aptitude – CRM tools and Microsoft Office.
  • Can work independently to manage/ prioritize your tasks to achieve desired outcomes.
  • Self-motivated to exceed company sales targets with a customer focus.
  • Google Certification is an asset.
  • Knowledge of both creative and directive advertising across multiple mediums including print, online, search engine marketing, search engine optimization, mobile applications, and social media is an asset.